F. MANAGING AN ACCOUNT

1. As you are aware, the right to access and/or use the platform (including any or all of the products offered via the platform) may be illegal in certain countries (including, for example, UAE etc). You are responsible for determining whether Your accessing and/or use of the platform is compliant with applicable laws in your jurisdiction and you attest that gambling is not illegal in the territory where you reside. The platform does not constitute an offer, solicitation or invitation by WinWise for the use of gaming or other services in any Countries where such activities are deemed to be illegal. Each person should ensure that he/she would be acting legally in the Country where he/she is located while accepting the terms of Use as an individual Customer of WinWise and playing our games through the platform.
2. Buying, selling or transferring of Accounts between Customers is prohibited. When a new account is opened, the Customer is responsible for the accuracy and up-to-datedness of all the personal information and contact details provided, including name and date of birth, address, telephone number and e-mail address. WinWise reserves the right to close the Account when the information provided is deemed to be false or inaccurate.
3. All personal data is stored in the database of the company and will not be passed on to third parties unless in accordance with the terms set out in the Privacy Policy Section. WinWise reserves the right to relay suspected offender’s saved details to regulatory bodies, authorities or any other third-party, which deals with the investigation of offences concerning games or prize manipulation. (For our Privacy Policy, please visit the specific section).
4. Every Customer may only open one account with us. WinWise retains the right to close the gaming account of any Customer who has opened multiple accounts under his/her name or under different or fictitious names. If we have reasonable grounds to believe that multiple accounts (also under different names) have been opened with the intention of defrauding WinWise, we retain the right to cancel any transaction related to the said fraud attempt.
5. Customer is not allowed to transfer funds from his/her Account to other Users or to receive money from other Users into his Account, or to transfer, sell and/or acquire, user accounts. If a Customer does not access his Account by “logging in” using his Account name and security details for any period of six calendar months, his account shall be deemed to be “Inactive”.
6. After opening an account, the Customer must keep his/her username, password and/or User ID a secret. All transactions where your username and password and/or User ID have been entered correctly will be regarded as valid whether or not they have been authorized by the registered Account holder. Any account registration will be subject to KYC processes. WinWise shall not be liable for any claims in the event that the Player gives away, tells, shares or loses his/her username, password or User ID.
7. The Customer is entitled to apply for the closing of his Account whenever he/she wishes by sending a written request the Customer Service. The effective closure of the Account will correspond to the termination of the Terms of Use. In case the reason behind the closure of the Account is related to concerns about possible gambling addiction, the Customer shall indicate it.
8. A closed Account may be reopened when requested by its owner and granted by the Company. In such circumstances, he/she will be subject to the Terms of Use that are in force at the date of the re-opening. WinWise retains the right to exclude Users from his services at its discretion. In this case, we will refund the residual credit balance in the Account, using the same payment method provided upon registration, or any other payment channels adopted subsequently by the customer upon their appropriate verification. If the Account has been closed due to an infringement pursuant to the Terms of Use or to a prohibited behaviour leading to collusion, Fraud or whatsoever Criminal Activity, the residual credit balance may be forfeited. The same procedure will be applied to open games that result in winnings.
9. In accordance with the legal period of warranty requested by law, all the personal details saved in our system will only be deleted at your express request, after the expiration of the respite period of seven (7) years.